Payment Policy
Effective Date: April 8, 2025
At Montelunie, we strive to make your shopping experience as simple and secure as possible. This Payment Policy outlines the terms and conditions regarding the payment methods accepted on our website, as well as the processing of payments for orders.
1. Accepted Payment Methods
Montelunie accepts the following payment methods:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Major debit cards with a Visa or MasterCard logo
- PayPal: Secure online payments via PayPal accounts
- Other Payment Options: Additional payment methods may be available depending on your location and at checkout.
All payment transactions are processed through secure, encrypted payment gateways to ensure the safety and confidentiality of your financial information.
2. Order Payment
When you place an order, full payment for the selected products, including applicable taxes and shipping fees, will be required at checkout. We will not process or ship your order until payment is confirmed.
Once your payment is successfully processed, you will receive an email confirmation of your order along with a receipt for your payment.
3. Payment Security
Montelunie is committed to protecting your payment information. Our website uses Secure Socket Layer (SSL) encryption to safeguard your credit card and other personal information during transactions. We ensure that your payment details are processed securely and are never stored on our servers.
4. Billing Information
When making a purchase, you must provide accurate and up-to-date billing information, including your name, billing address, and payment method details. By placing an order with Montelunie, you confirm that the payment details provided are valid and accurate.
If we encounter any issues with your payment, such as declined transactions or incorrect billing information, we will notify you immediately, and your order may be delayed or canceled.
5. Authorization Holds
When you place an order, an authorization hold may be placed on your payment method to ensure that funds are available. This hold is temporary and will be released once payment is successfully processed. In the event that your payment is declined or canceled, the authorization hold will also be released.
6. Currency
All prices listed on Montelunie’s website are in U.S. dollars (USD). If you are shopping from outside the United States, your bank or payment provider may charge foreign transaction fees or convert the amount into your local currency.
7. Payment for International Orders
Currently, Montelunie only accepts payments for orders within the United States. We are working on expanding our payment methods to accommodate international transactions in the future.
8. Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with your order details, including the total amount charged and estimated shipping time. Please keep this email for your records.
9. Refunds
Refunds for orders, returns, or cancellations will be processed to the original payment method. Please note that it may take several business days for the refund to be reflected in your account, depending on your payment provider’s processing time.
10. Contact Us
If you have any questions or concerns about our payment policy or need assistance with your payment, please contact us at:
Phone: 925-399-7160
Email: info@montelunie.com
Website: www.montelunie.com