Montelunie Terms and Conditions

Effective Date: January 8, 2025

Welcome to Montelunie! By using our website, purchasing our products, or accessing our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases or engaging with our site in any way. These Terms and Conditions are designed to ensure a safe and smooth shopping experience for all of our customers, and they govern your access to the Montelunie website, your use of our services, and the purchase of products from Montelunie.

If you do not agree with any part of these Terms and Conditions, please refrain from using the website or purchasing our products. Your continued use of our website after any modifications or updates to these Terms and Conditions will constitute your acknowledgment and acceptance of the revised terms.

Montelunie offers a collection of premium leather goods that are crafted with care and precision. We are dedicated to providing high-quality products and exceptional customer service to our clients around the world.

1. Agreement to Terms

By accessing and using the Montelunie website, or by making a purchase, you agree to be bound by these Terms and Conditions. These terms apply to all visitors to the site, including but not limited to browsers, customers, merchants, and contributors of content. If you do not agree with any part of these terms, you must immediately cease using the site.

Montelunie reserves the right to modify, update, or revise these Terms and Conditions at any time, and such changes will take effect once they are posted on our website. We recommend that you review these Terms periodically to stay informed of any changes. Your continued use of the site or placing an order after such updates will constitute your acceptance of the changes.

2. Use of the Website

When using Montelunie’s website, you are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not use the website for any illegal or unauthorized purposes, and you agree to comply with all applicable laws, rules, and regulations in your jurisdiction.

Prohibited Uses:

  • You may not attempt to interfere with the proper functioning of our website or disrupt the services provided.
  • You may not upload, transmit, or distribute any viruses, worms, or harmful code that may damage the website or the systems of other users.
  • You may not engage in activities that violate the intellectual property rights of Montelunie or any third-party rights.

You are responsible for your own actions while using our website, and any violations of these Terms and Conditions could result in the termination of your access to the site or services.

3. Account Registration

To make a purchase or access certain features on Montelunie, you may be required to create an account. When registering, you agree to provide accurate, complete, and up-to-date information. Your account information should be kept confidential, and you are solely responsible for maintaining the security of your account credentials.

Account Security: You must notify us immediately if you suspect any unauthorized use of your account or any security breaches. Montelunie will not be responsible for any loss or damage arising from unauthorized access to your account.

In order to process your order efficiently, you may be asked to provide further details, such as your billing and shipping address, payment information, and contact details.

4. Product Information and Availability

Montelunie strives to provide accurate and up-to-date information on our products. However, we do not guarantee that all product descriptions, images, pricing, or availability information is entirely accurate, error-free, or complete. We make every effort to ensure that product availability is accurately displayed, but due to varying stock levels, some products may be out of stock.

Product Availability:

  • All products displayed on the website are subject to availability and may be discontinued or out of stock at any time.
  • Montelunie reserves the right to modify or discontinue products without prior notice.

If a product you ordered becomes unavailable, we will notify you via email and provide alternatives, such as substituting the item with a similar product or offering a refund.

5. Pricing

The prices listed on Montelunie’s website are in U.S. dollars (USD) unless otherwise specified. Prices may change at any time, but such changes will not apply to orders already placed and confirmed.

  • Shipping fees: Shipping costs are determined by the destination of the order and the selected shipping method. The total shipping charge will be visible at checkout.
  • Taxes: Depending on your location, sales tax may apply to your order. Applicable taxes will be calculated during checkout.

While we strive to maintain accurate pricing information, Montelunie reserves the right to correct any errors in product prices or shipping charges. If a pricing error is discovered after you have placed an order, we will notify you and allow you to either confirm your order at the corrected price or cancel the order.

6. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other electronic payment methods as may be offered on the website from time to time

All payments are processed securely through trusted payment gateways. Your payment details will be securely transmitted and are not stored by Montelunie. By submitting your payment information, you authorize Montelunie to charge the specified amount for your order.

Payment is due at the time of purchase, and your order will be processed only after your payment has been successfully received and confirmed.

7. Shipping and Delivery

Montelunie provides shipping services to both domestic and international customers. We aim to process and ship your order as quickly as possible, ensuring a smooth and reliable delivery experience. You will receive an email with your tracking number once your order has shipped.

Shipping Methods:

  • Domestic shipping: We offer several domestic shipping options, including standard and expedited services.
  • International shipping: International shipping is available to many countries, though delivery times may vary depending on the destination.

Shipping Fees: Shipping costs will be calculated at checkout based on the size, weight, and destination of your order. Shipping charges may be subject to change depending on shipping policies and third-party providers.

Please note that shipping times are estimates and are not guaranteed. Montelunie is not responsible for delays caused by factors such as weather, customs inspections, or carrier-related delays.

8. Returns and Exchanges

Montelunie is committed to ensuring your satisfaction with every purchase. If for any reason you are not happy with your product, we offer a 30-day return and exchange policy.

Return and Exchange Eligibility:

  • Products must be unused, unworn, and in their original condition, including all packaging, tags, and accessories.
  • Custom or personalized products are not eligible for returns or exchanges unless defective or damaged.

To initiate a return or exchange, please contact our customer service team at info@montelunie.com within 30 days of receiving your order. Our team will provide you with instructions and information on how to proceed with your return.

Return Shipping:

  • Customers are responsible for return shipping costs, unless the return is due to a defect or mistake on our part.
  • Refunds will be issued to the original payment method once the returned item has been inspected and approved.

9. Defective or Damaged Products

If you receive a defective or damaged product, we apologize for the inconvenience. Please contact us immediately at info@montelunie.com, providing the necessary documentation, such as photos of the defect or damage.

Montelunie will work with you to resolve the issue, offering you the option for a replacement, repair, or a full refund.

10. Limitation of Liability

Montelunie’s liability for any claim related to your use of our products or services is limited to the total amount of the purchase price of the products involved in the claim. We are not responsible for any indirect, incidental, or consequential damages that may arise from your use of our website or products, including but not limited to loss of data, profits, or business.

We are also not responsible for any issues resulting from third-party actions or events beyond our control, such as shipping delays, lost or stolen packages, or problems with payment processors.

11. Privacy and Data Protection

At Montelunie, your privacy is a top priority. We collect and process personal information only to fulfill your orders, enhance your shopping experience, and improve our services. We do not share your information with third parties, except where necessary for processing your orders or as otherwise disclosed in our Privacy Policy.

We take appropriate security measures to safeguard your data and protect it from unauthorized access or disclosure.

12. Intellectual Property

All content on the Montelunie website, including but not limited to text, images, logos, graphics, and designs, is protected by copyright, trademark, and other intellectual property laws. All such content is the property of Montelunie or its licensors and may not be used without prior written permission.

13. Force Majeure

Montelunie will not be held liable for failure to perform any of its obligations under these Terms and Conditions if such failure is caused by circumstances beyond our reasonable control, including but not limited to acts of nature, labor strikes, wars, or delays caused by third-party shipping providers.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from these terms shall be resolved in the courts located in San Francisco, California.

15. Modifications to Terms and Conditions

Montelunie reserves the right to modify, amend, or change these Terms and Conditions at any time. Any changes will take effect immediately upon posting to the website. Please check this page periodically for updates.

16. Contact Information

If you have any questions about these Terms and Conditions, or if you need assistance with an order or product, please contact us at:

Thank you for shopping with Montelunie! We value your business and are dedicated to providing you with high-quality leather goods and a seamless shopping experience.